Quezon City, [July 1, 2024] – In a remarkable stride towards operational excellence and fortified information security, MYBUSYBEE, Inc. proudly announces the attainment of ISO 9001:2015 (Quality Management System) and ISO 27001:2022 (Information Security Management System) certifications. This dual certification, achieved after a year-long rigorous process, highlights the company’s commitment to maintaining the highest standards of quality and security.
A Collective Commitment to Excellence
The journey to ISO certification was a complex and demanding endeavor, characterized by the simultaneous pursuit of two highly regarded standards. From the outset, MYBUSYBEE’s leadership, led by CEO Rico, established a clear strategic vision. This foundation was crucial in guiding the company through the rigorous requirements of ISO certification.
Andrea, serving as both COO and Internal Auditor, alongside Vien, played pivotal roles in integrating the principles of QMS and ISMS into daily operations. Their meticulous attention to detail and unwavering dedication ensured that MYBUSYBEE’s processes met the stringent criteria set forth by ISO standards.
Strengthening the Technical Core
Under the stewardship of CTO Oliver, the technical team worked tirelessly to secure the company’s information systems. Achieving ISO 27001 standards demanded substantial effort and precision, underscoring MYBUSYBEE’s commitment to information security at the highest level.
Financial oversight, managed by Kristine, CFO and head of administration, was integral to supporting extensive training and documentation efforts. Her strategic allocation of resources ensured the economic viability of the certification process.
General Manager Franz provided essential operational oversight, maintaining team alignment and focus. His leadership was instrumental in coordinating efforts across various departments, ensuring that every member of the team was working towards the shared goal.
Unified Efforts Across Departments
Collaboration was key to this achievement. The Web and App department, led by Clarizza, Mon, and Eldon, optimized digital processes and ensured compliance with ISO standards.
Christine’s group handled government accounts, facilitated critical collaborations with government entities, processed bid submissions, and managed key government clients. Their efforts were crucial in aligning MYBUSYBEE’s practices with public sector standards and national innovation goals.
Chien, leading the Business Office, managed the Sales, Marketing, Business Development, and Axl leading the Client Success Office sections, ensuring that MYBUSYBEE’s services met client needs and market demands. Timothy provided essential support, ensuring all teams had the resources to promptly address issues.
HR leaders Karen and Alexa organized comprehensive training sessions, equipping every team member with the knowledge required for QMS and ISMS standards. As OIC of the Project Management Office, Jef coordinated numerous projects related to the certification journey, ensuring flawless execution. Michael, the ever-loyal liaison officer, facilitated vital communications and logistics.
Acknowledging Key Contributions
Special thanks to Jason Russell and the SIS Certification Ph Operation team for their patience and thoroughness during the audit process. Their dedication was instrumental in ensuring MYBUSYBEE met the highest standards of quality and information security.
A Milestone in Digital Transformation
The ISO certification marks a significant milestone in MYBUSYBEE’s ongoing journey towards excellence. It is a testament to the power of teamwork and a shared commitment to high standards. This certification not only validates MYBUSYBEE’s processes but also positions the company as a key player in the digital transformation of enterprises and government agencies in the Philippines.
Looking Ahead
This achievement is merely the beginning. As the BPO sector, the Philippines’ number one industry, faces challenges due to the rise of AI, MYBUSYBEE is dedicated to spearheading a new era of growth. Our mission is to help the Philippines transition from a BPO-focused economy to a global leader in software development through the innovative technology we are about to launch. With cutting-edge technology and a commitment to innovation, MYBUSYBEE aims to empower Filipino developers, driving excellence on a global scale.
With this prestigious accolade, MYBUSYBEE is ready to advance the government’s efforts in innovation, ultimately benefiting the Filipino people. The company is dedicated to setting new benchmarks in quality and security, paving the way for a future where Filipino ingenuity is celebrated worldwide.
Written by: Rico Hernandez, MBA & Patricia Monica B. Santiago
Edited by: Patricia Monica B. Santiago